Trusted by Clients Worldwide
From product sourcing to global delivery — see how AGTXI makes it happen.
Core solution
Customer-First Approach
Tailored Solutions
Transparent Pricing
Service clientèle 24/7
Challenges Our Clients Faced
A Turkish home appliance wholesaler collaborated with Chinese suppliers online but suffered losses due to delayed shipments and quality discrepancies. After he reached out to us, we first re-verified the supplier qualifications based on his procurement list and conducted on-site audits of the factory production lines.
Through our manual quality inspection process, we ensured that every sample met the client’s standards. Ultimately, we matched him with three reliable suppliers and completed the full container export through professional logistics channels. The client’s order-to-delivery cycle was shortened by 40%, and the return rate dropped to 0%. He said, “This time, I finally experienced the professionalism of the Chinese supply chain.”
A Moroccan businessman previously purchased industrial lighting fixtures through an e-commerce platform but discovered flaws in multiple batches upon receipt, with no after-sales response. After we took over, we immediately arranged manual quality inspections and re-screened factories that met export standards.
Before shipment, we conducted random sampling inspections and light performance tests, achieving a 98.7% pass rate. We also ensured the goods arrived within 15 days through dedicated logistics. The client reported that his new project was delivered smoothly and received positive feedback from the local construction party. He subsequently tripled his annual order volume.
An Italian client procured a large quantity of kitchen equipment but faced delays in shipment due to overweight cargo and complex EU customs policies. After our team intervened, we immediately coordinated with professional logistics partners and handled export documentation and customs clearance materials.
Through a multi-modal air-sea transport approach, transportation costs were reduced by 25%, and customs clearance time was halved. After receiving the goods on time, the client said, “The entire process was transparent and efficient. This is the first time I’ve truly felt supported by a supply chain.”
Many businessmen from Eastern Europe and South America encountered unresponsive after-sales service and unaddressed cargo damage after placing orders with other procurement agents. Our team provided 24/7 online customer service and established continuous tracking files for clients.
We assisted them in verifying responsibilities with manufacturers, arranging reshipments, and achieving full compensation through third-party insurance claims. Subsequently, clients migrated all their orders to our platform, and customer satisfaction rose to 96% within one quarter.
